Refund amount

Name of Complainant Sonu Singh Gurung
Date of ComplaintJanuary 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sonu Singh Gurung:

Enclosed are the courier agency acknowledgement receipt along with correspondence mails & Invoice for your records.

I am having business account and one order was returned on dated 03.11.2021 but after 65 days left still I have not received the refund amount (In amazon pay balance). I called up may times in the customer care but they said that the order cancelled from your end and this product was not picked up, but I attached valid proof that materials picked up from me and I taken snap during the handover time of product to assigned courier boy.

Returned product and details are below;
Product returned. 03.11.2021
Pickup Tracking ID:513045127545
Amazon Return ID: DN7cDJnSRRMA
Courier POD: Attached.

Product order detail are below;

Order Date: 22.10.2021
Order Number: 407-3553700-5898753
Product amount: Rs.23,885.00

My business accounts details are;
Registered Mobile Number: 9999981122
Email: [email protected]
Pin code: 201301

Please take on a higher priority of this mail and update me ASAP for refund amount.

Image Uploaded by Sonu Singh Gurung:

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