Refund Airtel Broadband connection amount-Paid in advance

Name of Complainant Anuj Kumar Singh
Date of ComplaintJune 6, 2020
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Anuj Kumar Singh:

My name is Anuj Kumar Singh

 

I had requested online for new Airtel broadband connection on 25.May.2020 and received call from Airtel executive(7428188655 Rohit) he told me that I have to pay advance for new Airtel connection then you will get connection installed. He collected my id proof and photo and then I have paid Rs.23,58 in advance after that He was not picking my phone I’m trying to reach Airtel executive but he is not providing solution. I have sent several mails to airtel but no one provide the solution.

 

Please help me to refund my paid amount of Rs.2,358

 

I have received below CAF number and txn id when I paid the amount online.

 

Applicant Name:

 

Anuj Kumar Singh

 

CAF No:

 

eCAF_  0111447518

 

Payment txn id : 525190924

 

Installation Address:

 

C-1506, Amrapali Empire, Crossing Republic,

Ghaziabad (20106) Near ABES Engineering college.

I have paid Rs. 2,358 in advance

Image Uploaded by Anuj Kumar Singh:

Refund Airtel Broadband connection amount-Paid in advance

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