| Name of Complainant | |
| Date of Complaint | July 3, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have given request for Airtel broadband at my hometown i.e Ambala Cantt on dtd 18.06.2021
Airtel sales team called me ( +917947038371 Sales team number) and visited my home on dtd 19.06.2021 and taken all required documents as well as requested online payment, link received through SMS from 121.
I have done payment of INR 3532/- on same day 19.06.2021 which is 6 months advance rental fee.. Payment receipt attached.
(Payment receipt attached, Credit card summary attached, Payment SMS screen shot shared to Airtel team through email at 121@in.airtel.com, appellate.haryana@in.airtel.com)
Sales member replied that installation will be completed within 24 working hours.
Also landline number has been generated 01714025398 which is also shown on airtel thanks app.
I have received called from Airtel technician on 22.06.21 that installation cant be completed as no feasibility at your area. I have requested for my refund of INR 3532/- to 121 customer care even many emails but no one is able to findout my details as well as no response on this matter.
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