Refund

Name of Complainant Bhavana
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhavana:

Hello Team,

AJIO order No. – FN3382204846
Return ID – RT69061807

I am raising this complaint against AJIO app on Refund amount of Rs 1018 which is pending with AJIO for so many days now and also no resolution being provided to me on my complaints for same.

1. Dress ordered online were never delivered.

2. They said product has returened and they will initiate the refund.

3. The month of April 22 is over and I am not being given my money back, dress already returned but didn’t get my money back after so many Customer Care calls.

4. Unrealistic dates like 2-Jul or 4-Jul are given to me BUT money still not refunded yet, who takes one month to refund ?? AND moreover Customer Care is saying refund initiated but transaction failing which is a lie as I used standard Paytm method which I use everywhere.

This looks like whole big online fraud going on, if so, it needs to be exposed.

I request you to help me on closure of this issue as soon as possible WITH suitable “compensation” for the harassment and delays in refunding my money.

We should not let same happen to any other online customer and should bring this to their notice as well.

Thanks
Bhavana

Image Uploaded by Bhavana:

Refund

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