Refund

Name of Complainant Rama Krishnan
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Rama Krishnan:

I have disconnected the broadband service on Oct 13th. The team told me the refund of my balance amount will take 7 to 10 days but it has been more than 60 days now. No one is replying. The refund amount is 4505/- and I still didnt receive the amount. I am calling the airtel team everyday. The agent is transferring the call to a supervisor but I am on hold for 50 mins and 1 hour even then the supervisor is not taking the call so I had to disconnect the call. Now also I am on hold for 45mins while typing this complaint. I am mailed the team so many times but no response on refund. If I stop the agent from putting me on hold then they are scheduling a callback but I never received the call from the supervisor. Please help me with what to do with this. It has been 2 months and the after-service is worst, they are not even giving respect. Literally every day I will be on call or on hold for 2 hrs.. I have sent them emails on Nov 26th, 27th, 29th, Dec 2nd, 3rd, 6th and so on from my email address.. And calling every day… Please help me .

Airtel Account number – 7042914687

Image Uploaded by Rama Krishnan:

Refund

Leave a Reply

Your email address will not be published. Required fields are marked *