REFRIGERATOR STOPPED WORKING IN 11 MONTH . NO HELP FROM COMPANY TECHNICAL TEAM

Name of Complainant Pankaj Sharma
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj Sharma:

my name is pankaj sharma and I am the owner of firm “Himalayan Organiceps research lab”. I bought a refrigerator 185 liter from voltas beko company and it stopped working in 11 months. I made a complaint on June 18th, 2022, and the next day a technician came. he told us that its gas is leaking due to the faulty COMPRESSOR and assured us to send someone in next two days. Since then, I am calling customer care on daily basis but there is no response at all. every time I call them they ask me to wait for two days and provide me a local service center number for a quick solution. but that number remains switched off most of the time. its been 19 days since my complaint and there is not a single call from the technical team or company. The refrigerator is for use in summers, what would I do of this garbage can in winters.

Image Uploaded by Pankaj Sharma:

REFRIGERATOR STOPPED WORKING IN 11 MONTH . NO HELP FROM COMPANY TECHNICAL TEAM

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