| Name of Complainant | |
| Date of Complaint | July 21, 2025 |
| Name(s) of companies complained against | Insta money |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
I am extremely disappointed with the way InstaMoney handles loan recovery. I have been harassed day and night with constant phone calls and spam messages from their team, even after making it clear that I’m not in a position to repay at the moment due to financial hardship.
Their recovery agents have crossed all limits of professionalism – calling me from random numbers, sending threatening messages, and even contacting my family members, which is a complete violation of privacy. This kind of mental harassment is unacceptable. The messages are non-stop and aggressive, to the point where it feels like abuse.
I have already lodged a complaint with the Cyber Crime department and will not hesitate to escalate further if this continues. I demand that InstaMoney stop this harassment immediately and take strict action against the agents responsible.
Request to others: Please be cautious before taking a loan from InstaMoney. The way they treat their customers is unethical and mentally disturbing.