Recharged wrongly but balance not showing

Name of Complainant CHANDAN MAZUMDER
Date of ComplaintJanuary 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by CHANDAN MAZUMDER:

My previous recharge where done on 23.11.20 for 84 days which will end on 14th feb but accidentally I recharged my number twice. On 16.01.2021 I recharged rs 249 and today 18.01.2021 again recharged rs 598 fs.. so my validity will be till June but it’s saying till May 7. as I knew if recharged accidentally then also validity will be same. From 23 November till 14th feb my first validity timing then why this 249 is overlapping it?

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Recharged wrongly but balance not showing

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