| Name of Complainant | |
| Date of Complaint | April 3, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello sir/mam,
On April 2 morning 9:31 AM I recharged my mother’s number using my Airtel Thanks app. I made payment for 149 Rupees pack (which is 28 days validity unlimited calling pack with 2gb data). And I made the payment through Googlepay UPI in Airtel app. But after doing the payment I never got any receipt or confirmation message from you but balance was deducted from my bank account. I checked the last transactions for my mom’s number but could not find the recharge details. Please fix the issue as soon as possible and activate the pack. Below are the details of my Google pay transaction and number details.
Mobile Number: 9940187922
Pack amount: Rs. 149
Time & Date: 9:31 AM April 2
(Recharge done through number 8754643237 registered on Airtel app)
Image Uploaded by Johnson Selwyn:
Plz my recharge was of a year