Recharged but payment debited not charged

Name of Complainant	Vineeth krishnan
Date of Complaint	June 6, 2021
Name(s) of companies complained against	Idea
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Vineeth krishnan:

toaday 4jun I did a recharge for my mother number amount of 290 debited from my account but recharge not successful,my referance I’d is IGALGFBDC5

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Consumer Complaints Court