Recharged amount not getting refunded or getting credited to sim

Name of Complainant Poojakrishna r l
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Poojakrishna r l:

Wrongly recharges to 9702927477 instead of 7902729477 an amount of Rs 2498 but cannot contact customer care 121 and 198 are useless as they are not directing to customer care. I got no option other than to seek redressal from consumer court. I reported my issue immediately after the recharge but airtel is busy stealing my money. The recharged number belongs to idea and I done my recharge from airtel portal. The wrong Number person also didn’t get any recharges yet . So clearly airtel is cheating.

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Recharged amount not getting refunded or getting credited to sim

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