Recharged a Data only pack, but internet is not working

Name of Complainant	Vishal Belavi
Date of Complaint	May 2, 2021
Name(s) of companies complained against	Airtel
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Vishal Belavi:

My existing plan of Airtel prepaid SIM was about to expire.
So I recharged 2 packs 1) 219/- 1GB/Day for 28 Days pack 2) 251/- 50GB Data Only pack.
Now My internet is not working, not even the app is loading properly, and My today’s Data is showing as “0 MB” left.

Image Uploaded by Vishal Belavi:

Consumer Complaints Court