RECHARGE WAS NOT SUCCESSFUL AND REFUND NOT PAID

Name of Complainant AROUL
Date of ComplaintOctober 25, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by AROUL:

I made payment of 599 rupees on 7th October 2020 to recharge this Jio number at 4.11pm but amount deducted but recharge was not successful so again i made payment of 599 rupees at 4.12pm and the recharge was successful for the second payment. And i got a message that the first payment 599 will be refunded within 7days but after passing 17 days no refund has been reflected in my account. I sent two mails and made call to customer care and local Jio store but not solution is attained till date. I want the refund. Please do the needful.

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RECHARGE WAS NOT SUCCESSFUL AND REFUND NOT PAID

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