Recharge unsuccessful but amount not refunded back

Name of Complainant Akanksha
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Akanksha:

I have done a recharge of rs 558 on 22nd Dec 2020 on my airtel no. Which was unsuccessful and amount got debited from my bank account. I got a message stating amount will be refunded back to my account within 8-9 working days which has not been credited yet. Kindly do the needful and refund the amount to my bank account immediately as its already past one and a half month.

Image Uploaded by Akanksha:

Recharge unsuccessful but amount not refunded back

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