| Name of Complainant | |
| Date of Complaint | February 6, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I recharge through Airtel thanks app for amount of ₹399 on 2nd Jan 2021 but I received a message that transaction has failed and you will receive refund within 2-7 days. It’s been a month now and even after complaining number of times Airtel is not refunding my money. I have also complained to their appellate but they keep replying that my complain status is in progress. I emailed their customer care but gives useless excuses that I should register my email id with them. There is no process to do so through their App, IVR or SMS. I have shared all proofs, screenshots but they are not helping. Please help me here.
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