RECHARGE TO MY MOBILE NOT TAKEN BY AIRTEL

Name of Complainant S.JAYARAMAN
Date of ComplaintJuly 2, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by S.JAYARAMAN:

SIR, I HAVE RECHARGED MY MOBILE 9789839973 FOR RS. 219/ POST PAID, ON 28TH JUNE 2020. I HAVE PAID IT BY ON LINE TRANSACTION USING MY NET BANKING IN STATE BANK OF INDIA. MY ACCOUNT IS DEBITED FOR THE AMOUNT.

BUT , TODAY WHEN I WANTED TO MAKE A CALL , I GOT A MESSAGE THAT THE MOBILE DO NOT HAVE BALANCE. HENCE I RE CHARGED AGAIN FOR THE SAME AMOUNT TODAY, 1ST JULY 2020.

WHEN I WANTED TO TALK TO YOUR CUSTOMER CARE, THEY SAY THAT THE MOBILE NUMBER IS WRONG. HOW IT COULD BE. IAM A LONG STANDING CUSTOMER OF AIRTEL, THIS KIND OF IRRESPONSIBLE ANSWER IS RIDICULOUS.

PLEASE CHECK AT YOUR END REGARDING THE AMOUNT PAID BY ME ON 28TH JUNE 2020. I HAVE GOT BANK RECORDS TO PROVE MY STATEMENT.

S.JAYARAMAN.

978983…. .

0444745…. .

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RECHARGE TO MY MOBILE NOT TAKEN BY AIRTEL

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