Recharge theft – I have recharged jio number for friend using upi platform Gpay and phonepe, 2 times because of failed payment, the money is not refund back nor added as recharge too.

Name of Complainant	Praveenkumar
Date of Complaint	June 17, 2022
Name(s) of companies complained against	Jio
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Praveenkumar:

I have recharged jio number – 6xxxxxxxx plan Rs.666 2 times on 02/06/2022 using MyJio app through another jio number – 83xxxxxxxx, chosen option recharge my friend and UPI transfer (Gpay and Phone pe) both was in processing state for 1day and both recharge successful on 03/06/2022.

But I didn’t get the recharge on upcoming plans, nor received the refund.

So, please help me to get my refund or both recharge plans upcoming plan on 638xxxxxxx, as soon as possible.

I hereby attach the screenshots of phone pe, gpay, bank statement for money deduction and payment successful.

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Recharge theft – I have recharged jio number for friend using upi platform Gpay and phonepe, 2 times because of failed payment, the money is not refund back nor added as recharge too.

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