recharge success but no balance

Name of Complainant	sambasivarao
Date of Complaint	May 29, 2021
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by sambasivarao:

I paid 78 rupees through internet banking for my prepaid mobile recharge reference number13071040559
But iam not able to call from my phone

Image Uploaded by sambasivarao:

Consumer Complaints Court