Recharge request failed but money deducted from hdfc account on google pay

Name of Complainant Shivani
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivani:

Hi Team,

i did a recharge for jio mobile number by using google pay app for rs 599 but the recharge failed.i raised a dispute on google pay also but did not recived reply from them .can you please check and help me in refund my money.

Image Uploaded by Shivani:

Recharge request failed but money deducted from hdfc account on google pay

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