| Name of Complainant | |
| Date of Complaint | May 7, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I wanted to do a recharge for 399/ for validity of 84 days. The app suggested a cash back of 50/ and payment of only 349/. Despite this offer I tried to recharge for 399/ but the only option that kept popping up was 349/.When I completed payment I was informed that the validity was only 28 days. This SHOULD have been made clear before the payment.
i was misinformed and not given an option, which is WRONG trade practice. Images will support my claim. Call centre was very unaffective.
Ranjana
Image Uploaded by Ranjana: