Recharge plan not activated

Name of Complainant Dimple
Date of ComplaintJune 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dimple:

After being paying for recharge Cost 598(Actual amount paid 558  beacuse of airtel offer of Rs. 40 cashback) the recharge plan is not activated on phn no.9116992291. It is also totally very disturbing that the complaint can not be registered to the customer care because of non-efficient way of the company to handle their customer grievances .

Also after paying for the aforesaid  plan the message from the company read out that the plan will be activated in maximum of four hours but after more than 10 hours the plan is still not activated by the company.

Image Uploaded by Dimple:

Recharge plan not activated

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