| Name of Complainant | |
| Date of Complaint | November 20, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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sir,
i am a customer of Airtel. my Airtel sim No.9952948715.( cell number). by mistake i have paid recharge amount of Rs.35 TWICE yesterday. the Transaction details are as under. please refund the excess payment of RS.35 or extend your service up to 56 (28 + 28)days up-to 12 – 01 – 2020.kindly reply. thank you.
details :-
16 -11 2019, 03;01 Pm Rs.35. Trans ID 12079956451.
16 -11 2019, 05;31 Pm Rs.35, Trans ID 1208322497
the screen shots of proof of my double payment : –
Recharge done on 16-11-2019 03:01PM,MRP:Rs35.00, GST 18% payable by Company/Distributor/Retailer,Talktime:Rs1.00,TransID1207956451.To check your balance, validity, call tariff and best recharges, dial *121*51# or download Airtel Thanks App, click www.airtel.in/5/LBNV
Recharge done on 16-11-2019 05:31PM,MRP:Rs35.00, GST 18% payable by Company/Distributor/Retailer,Talktime:Rs1.00,TransID1208322497.To check your balance, validity, call tariff and best recharges, dial *121*51# or download Airtel Thanks App, click www.airtel.in/5/LBNV
k.s.srinivasan
9952948715 Airtel
