| Name of Complainant | |
| Date of Complaint | May 24, 2020 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I recharged my JIO sim with a plan of Rs 297. After recharging i was not able to use the plan on my current phone. After talking to the customer executive i came to know that this was exclusively for JIO phone and will not be applicable in my current phone. I even checked the recharge portal from where i recharged and came to know that it was not mentioned clearly that the recharge is for JIO phones only. And after talking to the customer care executive i came to know that they can’t do anything about it. There is no refund or replace policy with JIO and my money is completely wasted.
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