Recharge not reflecting in my account

Name of Complainant	Ashwini S
Date of Complaint	May 2, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Ashwini S:

I got a duplicate sim for my airtel number 9008537154 and made 2 recharges for rs45 each. But the same is not reflecting in my account.

Transaction ID 201221358787 and 201221715443.

Image Uploaded by Ashwini S:

Recharge not reflecting in my account

Consumer Complaints Court