Recharge not reflecting

Name of Complainant Huzaifa
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Huzaifa:

I ported from vi to airtel on 10th August at airtel centre in Kengeri satellite town.
I got my airtel sim and also paid 250₹ as first recharge amount to the airtel representative. Payment was done via upi and the bill was not provided to me.
Today 11th August when my sim got activated I only have 5₹ as balance which will expire within a day.
My first recharge amount which I paid the representative for is not reflecting and I am not able to contact customer care through 121 or 198..
Please look into this matter asap and get back to me.

Image Uploaded by Huzaifa:

Recharge not reflecting

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