Recharge not done but deducted money from account

Name of Complainant	Sarika
Date of Complaint	January 11, 2021
Name(s) of companies complained against	Idea
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sarika:

Hello I had done the online recharge for amount 376 for my mobile.The amount get deducted from account but the recharge not done

Image Uploaded by Sarika:

Consumer Complaints Court