Recharge not done but amount deducted from my account

Name of Complainant Mg pavan
Date of ComplaintMay 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mg pavan:

Hello sir/mam,

 

On May29 2020, 12:43AM   I recharged my number(8106898567) using my Airtel Thanks app. I made payment for 648 Rupees pack (which is 84 days validity unlimited calling pack with 2gb data). And I made the payment through phonepe UPI in Airtel thanks app. But after doing the payment my balance was deducted from my bank account. I checked the last transactions of my  number but could not find the recharge details. Please fix the issue as soon as possible and activate the pack. Below are the details of my phone pe transaction and number details.

Mobile Number: 8106898567

Pack amount: Rs. 648

Time & Date: 12:43 AM May 29 2020

(Recharge done through number my 8106898567 registered on Airtel thanks app)

Image Uploaded by Mg pavan:

Recharge not done but amount deducted from my account

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