Recharge not activated rs 999

Name of Complainant SATHEESHA S
Date of ComplaintFebruary 24, 2026
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by SATHEESHA S:

On Jan 27, 2026, I recharged for ₹999, but the plan was never activated on my number. Due to this emergency, I was late & forced to do another recharge of ₹899 to continue using services.
​I have already emailed your support team regarding the ₹999 refund, but I have not received the money back or a satisfactory response. This delay is causing me significant financial distress.This has resulted in a loss of 50,000
​Requested Action:
Please refund the ₹999 to my original payment & rs 50000 source immediately. Attached is the proof of payment for your reference.

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