RECHARGE ISSUE ON AIRTEL OFFICIAL APP

Name of Complainant AJIT KUMAR TRIPATHY
Date of ComplaintOctober 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by AJIT KUMAR TRIPATHY:

I first clicked on the recharge option of Rs.598. I had a discount coupon pack of Rs.50 in it. When I clicked on the recharge option, it showed another offer. Which had a pack of 42 GB Extra with Rs.100 more. All this has come on the official app. When the award was recounted, the total amount of Rs.648 was made. (598+100=698. Discount coupon 50 rupees. 698-50=648) . Even after being successful, I did not get these features. I have uploaded screenshots below.
My mobile number is : 8167394185
Please tell me what to do????

Image Uploaded by AJIT KUMAR TRIPATHY:

RECHARGE ISSUE ON AIRTEL OFFICIAL APP

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