| Name of Complainant | |
| Date of Complaint | May 13, 2022 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I have made a prepaid recharge of other Airtel number through my Airtel app. However, this resulted in recharge of my own number instead of the number which I selected. I verified again by recharging with a different plan and the result is same. Customer care agreed to refund only one recharge amount, but not the other because it has other app subscription benefits. I do not require the subscription benefits or the recharge benefits, I want my money refunded to my account.
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