recharge failure

Name of Complainant Arumugam S
Date of ComplaintJuly 21, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Arumugam S:

I have recharged my two mobiles 9944495682 and 9944495740 for Rs399 and Rs.449. on 19.07.2020. the amount was deducted but not recharged. I tried to get help from you. It is not at all possible to reach you.
1. Tried 121
2. Tried 111
3. Tried 1800102002
4. Tried 18001034444
5. Tried 08044448080
6. Tried 198
7. Tried 12150
8. Tried 9810198101
But could not reach you
In all the numbers no number is trying to here my problem. But you are trying to make me recharge.
Do you have any single number to contact in person?
You are advertising, “you want to become zero question network”
You are unnecessarily sending SMS regarding online recharge without customers’ consent.
But you are not ready to send single SMS regarding the payment failure
OK, what I want now?
I want to talk to your people

Image Uploaded by Arumugam S:

recharge failure

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