Recharge failed but money not refund

Name of Complainant	Rishipal
Date of Complaint	July 31, 2021
Name(s) of companies complained against	Jio
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Rishipal:

I am doing a recharge but recharge is failed jio not refund my money.the tras id T2107271313265182494293

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Consumer Complaints Court