Recharge Failed But Money Not Refund

Name of Complainant Samir Bose
Date of ComplaintAugust 18, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Samir Bose:

Last 7th August Friday I recharge (Rs. 399/-) a prepaid mobile number through netbanking. The amount was debited from my bank account (Kotak Mahindra Payment Gateway vide Ref No. 0116590667). But after all this my recharge shown failed. I am not receiving the recharge and also not receiveing the refund. The bank said Chargeback raised for your disputed Debit Card transaction has been rejected by the Beneficiary’s bank.

I don’t know what happened in this case. Please do something .

Image Uploaded by Samir Bose:

Recharge Failed But Money Not Refund

Leave a Reply

Your email address will not be published. Required fields are marked *