RECHARGE FAILED BUT AMOUNT NOT REFUND

Name of Complainant KISHAN KUMAR PRAJAPAT
Date of ComplaintSeptember 4, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by KISHAN KUMAR PRAJAPAT:

I did a recharge of Rs 1498 on my airtel no. on 15th July 2021
Airtel recharge failed.
Since then I did not get my amount back, I repeatedly complained on airtel helpline but till date no solution.
Transaction details:-
mob. no. 7568264335
Transaction amout:- 1498
transaction id :- 832683255973600
Transaction Date:- 15 jul 2021 time :- 13:04

I request you please help me to get my money back
Thank you

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