recharge failed, but amount deducted.

Name of Complainant Chetan
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Chetan:

I have recharged Vodafone Idea sim card worth 599/-. Amount was deducted, but the recharge got failed. Recharge was done via sbi yono lite. So I called sbi customer care service. They told that the amount has been transferred to Vodafone idea. Sbi told me to contact Vodafone idea. Then I called VI. But VI refused to refund the amount. They told that it’s sbi’s issue. Both the parties refused to help their customer.

Image Uploaded by Chetan:

recharge failed, but amount deducted.

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