Recharge failed and money debited from my account

Name of Complainant Vinay
Date of ComplaintMay 30, 2025
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Vinay:

Today
I had recharged Rs.5000 on 15/05/24 at 11:21 AM. Recharge history is showing as still failed but Rs.5000 was immediately deducted from my account.I have complained to your team many times but I do not get any solution and I do not even get a refund Pls check and help me for immediate refund/chips in my gaming account
No one is helping me everyone is tell 7 days waiting for refund but reached 7 days money not refunded yet 9 days completed done today but refund not received

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Recharge failed and money debited from my account

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