Recharge done via paytm upi in Airtel app money deducted but no is not recharged

Name of Complainant Jayapreethi S
Date of ComplaintApril 21, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Jayapreethi S:

I recharged my no for rs 598 for which I paid 548 as offer through Airtel app on April 14 through paytm UPI payment.  Money got deducted from account but it my no is not recharged.
Also I have drafted mail to 121@.in.airtel.com and

customercare@ng.airtel.com for the same But in vain didn’t get any reply. Also tried to reach customer care but no hope.

Please find the message I received as money is deducted.
Rs.548.00 sent to  airtelin.rzp@axisbank from your Paytm Payments Bank a/c  91XX9944 . UPI Ref: 010598940368.

Image Uploaded by Jayapreethi S:

Recharge done via paytm upi in Airtel app money deducted but no is not recharged

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