Recharge done twice

Name of Complainant REMYA BABU
Date of ComplaintApril 11, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by REMYA BABU:

I have recharged my phone with Rs 399 special recharge STV Combo on 29.03.2021.my bank account details shows that an amount of Rs 399 has been debited twice totalling to Rs 798.However the first transaction with ID 210329398924 was not  shown successful and no payment receipt was generated .a second message that transaction ID 210329399225 came with a payment receipt was also successful came after sometime. Kindly recredit Rs 399 at the earliest

Image Uploaded by REMYA BABU:

Recharge done twice

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