Recharge done to the wrong number

Name of Complainant Rosebud Fernandez
Date of ComplaintJune 1, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rosebud Fernandez:

Recharge done for 9967372572 was wrongly done on 24th May 2020 , so instead to the above number the recharge was done to 9967372575.
The recharge was done from banking…through your airtel online .  Since 25th I have been calling, every time  I call , I  get a new complain number and date…and then by date …it is again not done. Since then, I have spoke to lots of executives and senior supervisors…to name Ajay, Hasifa, Vicky, Shaziya,
Sajad and few name i didnt get it.
And some of my complain numbers from 25th May …
1. Ref No#2200039085142 (closed ) (details mentioned- incomplete details)
2. Ref No# 20525035961- Ajay
3.Ref No# 50526087497- 29th May 5.5Pm(was the time and date mentioned it would get activated)
4. Ref No# RRCR35052936207-Vicky-sr supervisor
5. Ref No# 505 27077227
and the latest today 31st may, I got  on speaking top Sajad- Ref No # 10531475587(as confirmed by him…all details are correct and will get it done on priority)
The Amount recharged was of Rs 698/- for 84 days validity. with 2 GB.
I am also attaching your airtel invoice which i received …for your reference.
My HDFC bank statement…where it shows the amount has been debited .
Also a screen short of all my call details. I hope this will be done at the earliest.
Hope this will be rectified, as soon as possible
Regards,
Rosebud
9820500700

Image Uploaded by Rosebud Fernandez:

Recharge done to the wrong number

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