| Name of Complainant | |
| Date of Complaint | December 16, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have recharged my Prepaid mobile through your airtel website with PNB net banking but my mobile not working and your customer care officer could not provide solution saying that we have no history more than 3 month also they said why you recharge early and why you not connected
I have simple questions
(1) If the Transaction don by me in advance than why you have no history , ie 1 year ,
(2) If you could not maintain t records han why you accept payments from your customers
(3) If translation successfully done why air tel given message about successfully recharge done
Kindly Look into this and reply
For your reference Bank statement and SMS given by you attached
Details as under
Mob No 9816325369
Recharge done on date 06-04-2020
Recharge Amount ;Rs 2398
Transaction ID ; 872625565
Matter discussed with your representative name is Mrs Neelam
My Details
Name Anand Singh
Mob no 9816325369
Mob No 9816615701
2 Attachments
