Recharge done but plan is not activate

Name of Complainant Ashraf khan
Date of ComplaintMay 2, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashraf khan:

i am done the recharge of 1499 on my number 9926948717 on date 30/4/2020 

The confirmation message is recieve on my number but the plan is not activate on my number  and i can’t use the benefits of plan 

Image Uploaded by Ashraf khan:

Recharge done but plan is not activate

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