Recharge done but no service i got

Name of Complainant Kavita baghel
Date of ComplaintMay 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kavita baghel:

hi airtel team, 

Today i iave recharged of rs 45 on my airtel number 98****4708 through airtel app, it says recharge done and balance deducted. After long i found there is no recharge for 45 only. Plans start from 49rs. If there is no any such cheap plan of rs 45 why it showing there? I mistaken done it and now i  want my balance back so i i c recharge for 49.  No customer care is responding.. please help during this pendemic and sent this airtel team.

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Recharge done but no service i got

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