Recharge benefits not given

Name of Complainant Farhaz Nahid
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Farhaz Nahid:

I had recharged with 599 which included free one year hotstar subscription. But instead of extending my subscription I got a sms stating that I’m already subscribed to hotstar and instead they increased the daily data which is not needed to me. I even talked with cc executive who didn’t even register a complaint and refused to cancel the recharge and give refund nor extend my subscription.
My hotstar subscription was due to end next month and I recharged with the said amount hoping it would be extended. So please help me out in this. In present situation every penny is precious to me.

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Recharge benefits not given

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