| Name of Complainant | |
| Date of Complaint | June 20, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have recharged for 251 on 17th June and a follow on recharge for 49.
The 49 eecharge is received but 251 benefit not received.
When spoke to customer care they say that i should have recharged 49 first and then 251 to receive the benefit.
Since its not done in that pattern 251 benefit cannot be given.
How is that possible
Pls advice
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