Recharge amount was debited from PhonePe account but recharge was not done

Name of Complainant Sahabsingh choudhary
Date of ComplaintFebruary 13, 2020
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sahabsingh choudhary:

I’m sahabsingh choudhary, I was using phonepe app. For my mobile phone recharge but when I enter my upi pin for recharge the amount was debited from my account and recharge was not done ,my money was credited to jio@citibank account which is not coming back .

I am requesting The company to refund my money

Image Uploaded by Sahabsingh choudhary:

Recharge amount was debited from PhonePe account but recharge was not done

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