Recharge amount taken without any service.

Name of Complainant Muhil vanan
Date of ComplaintJune 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Muhil vanan:

Phone no 8244511071. Recharge txn I’d 190626512069

Ref #IGAGLFASB0 26 th June 19.  Can’t make any calls, no information about status of recharge, after 2 hour I called customer care, lady spoken said Ur recharge was cancelled. My grievance as follows no information by message about cancellation of recharge, why Airtel send confirmation message stating payment is successful and plan initiated. Why I’ve NOT  get MY money BACK IN TO ACCOUNT.

Image Uploaded by Muhil vanan:

Recharge amount taken without any service.

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