Recharge amount is processing but not returned to me

Name of Complainant Umar Ali
Date of ComplaintDecember 14, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Umar Ali:

On dated 07-12-2022 I used Airtel thanks app for Recharge my Airtel number 9622307377
The amount is debited from my account but the number is not recharged at that time I have complained on customer care by calling Airtel customer care but could not find my ammount returned .the ammount was Rs 239.i have a screenshot of the debited amount uploaded.plz credit my ammount and pay the fine of harassment to me.

Image Uploaded by Umar Ali:

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