Recharge Amount is not credited to customer ID 42627579 having RTN 9473926060

Name of Complainant PANKAJ KUSHWAHA
Date of ComplaintJune 12, 2020
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by PANKAJ KUSHWAHA:

A recharge with amount 1005 is done on at 5:29 pm, May 11 2020, with Order No 0132172926046193 by https://digitalseva.csc.gov.in/ portal on vediocon website by inserting the customer RTN 9473926060 , for Customer Sirendra Kushwaha id 42627579 . the amount from wallet was deducted and the transaction was shown successful. But the amount was not credited to the Vediocon Customer Sirendra Kushwaha ID 42627579.

I sent a email dated Fri 15/05/2020 18:08 to Vediocon Customer care Customercare@d2h.com<mailto:Customercare@d2h.com> for the credit of recharge , but they replied that no amount is received.

Then I generated a ticket dated May 17, 2020 09:53 AM on CSC portal TICKET ID : 005170000109 . they replied that the transaction is successful.

Again I sent email dated Wed 20/05/2020 18:08 to Vediocon Customercare Customercare@d2h.com<mailto:Customercare@d2h.com> , they again not credited the recharge amount ,

Again I sent email dated Fri 22/05/2020 09:07 to Vediocon Customercare Customercare@d2h.com<mailto:Customercare@d2h.com> , they again not credited the recharge amount ,

TILL NOW IT HAS NOT BEEN CREDITED IN THE ACCOUNT.

Image Uploaded by PANKAJ KUSHWAHA:

Recharge Amount is not credited to customer ID 42627579 having RTN 9473926060

Leave a Reply

Your email address will not be published. Required fields are marked *