received wrong product and they are not accepting their mistake

Name of Complainant Jitubhai Aswani
Date of ComplaintDecember 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jitubhai Aswani:

Order id – 121534219516
Amount – 1589
On the date of product received, i immediately call to delivery boy and told him that i got wrong product so he told me to call customer care of hopscotch app , i immediately call to customer care about the issue and they guide me to send images of product, now after sending images and almost three days gone , they are telling that this is non-hopscotch product and they are refusing to accept it , i want my refund

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