Received wrong product and not included ear pods

Name of Complainant	Md. Rafi
Date of Complaint	October 23, 2019
Name(s) of companies complained against	Getsby online shopping
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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Text of Complaint by Md. Rafi:

Hi sir i hv ordered ur product on 19/10/2019.And my order ID:8113583 and reference id: GTB1024212850. I hv ordered combo pack Bluetooth with ear pods on ur website. And I didn’t receive earpods I hv received only Bluetooth. Plz solve my problem as soon as possible. Otherwise refund my money. My no 9290677455.

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Consumer Complaints Court